7g77 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how 7g77 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the User") who access or use the services available at https://7g77.im and all associated subdomains. It applies to all visitors, registered account holders, and former account holders whose data remains within our retention period.

This Policy is intended to meet the standards of applicable data protection principles, including transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. By using the 7g77 platform, registering an account, or making a deposit, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside the 7g77 Terms & Conditions. In the event of any conflict between this Policy and the Terms and Conditions on a data protection matter, this Policy prevails.

For the purposes of this Policy, 7g77 acts as the data controller for personal data collected through the platform. As data controller, 7g77 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

All data protection inquiries, subject access requests, and complaints should be directed to the 7g77 support team using the contact details below. We do not accept data-related correspondence via any other channel.

• Platform name: 7g77
• Website: https://7g77.im
• Contact email: [email protected] (plain text — not a link)
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

We collect personal data from you directly (when you register, deposit, or contact support) and automatically (through your use of the platform). The categories of personal data we may collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (except where required for identity verification), or health data (except where voluntarily disclosed in the context of a responsible gaming self-exclusion request).

7g77 uses your personal data for the following purposes, each of which is linked to a specific legal basis described in Section 5:

• Account creation and management: To register your account, verify your identity, and manage your profile settings throughout your relationship with 7g77.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported payment channels.
• KYC and AML compliance: To verify your identity and comply with anti-money laundering obligations by reviewing identification documents and cross-referencing transaction behaviour.
• Game delivery and personalisation: To deliver games and betting products, save your preferences, and provide a consistent experience across sessions.
• Responsible gaming: To monitor gameplay patterns for indicators of problem gambling and to apply and enforce the responsible gaming tools you have activated on your account.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and abuse of the bonus system.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support services.
• Platform analytics and improvement: To understand how the platform is used, identify technical issues, and make improvements to the user experience.
• Marketing communications: To send you promotional emails or notifications about bonuses and new games, but only where you have given explicit consent to receive such communications. You may withdraw consent at any time by contacting [email protected].
• Legal obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms and Conditions.

Every processing activity carried out by 7g77 is grounded in one or more of the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 7g77 (i.e., to operate your gaming account, process transactions, and deliver games).
• Legal obligation: Processing is required to comply with anti-money laundering regulations, age verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing is carried out for the legitimate interests of 7g77, including fraud detection, platform security, responsible gaming monitoring, and improving our services, provided those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications only, processing is based on your explicit and freely given consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7g77 does not sell, rent, or trade your personal data. We share data with third parties only to the extent necessary to operate the platform and meet legal obligations. The categories of third parties with whom your data may be shared include:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data protection obligations.
• Identity verification providers: Where KYC verification is conducted using a third-party service, that provider will receive a copy of your identification document and photograph solely for the purpose of verification.
• Game studio providers: Licensed studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised or pseudonymised gameplay data necessary to deliver their games and resolve disputes.
• IT and hosting providers: Third-party hosting, cloud infrastructure, and cybersecurity providers who process data strictly on behalf of 7g77 under binding data processing agreements.
• Law enforcement and regulatory authorities: Where required by a valid legal obligation, court order, or regulatory request, 7g77 may disclose personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.

All third parties with whom 7g77 shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the specified purposes.

7g77 uses cookies and similar tracking technologies to provide a secure and functional experience on the platform. The following table describes the categories of cookies in use:

7g77 does not use advertising cookies, behavioural targeting cookies, or any third-party social media tracking pixels. You may configure your browser to reject non-essential cookies; however, doing so may affect the functionality of certain platform features, including session persistence and game preference saving.

7g77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. The general retention periods applicable to each data category are as follows:

• Account and identity data: Retained for the duration of the account and for seven (7) years following permanent account closure, in accordance with anti-money laundering record-keeping requirements.
• Transaction and financial data: Retained for seven (7) years from the date of the transaction.
• KYC documents: Retained for seven (7) years from the date of submission or account closure, whichever is later.
• Support communications: Retained for three (3) years from the date of the last communication in a thread.
• Technical and usage data (logs): Retained for twelve (12) months from the date of collection, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent status.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents recovery. Where anonymisation is applied, the resulting data is no longer considered personal data and may be retained for aggregate statistical purposes.

As a data subject, you hold the following rights with respect to your personal data held by 7g77. To exercise any of these rights, please contact [email protected] with your full name, registered email address or mobile number, and a clear description of the right you wish to exercise. We will respond within fourteen (14) business days.

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected without undue delay.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations that may require us to retain certain data.
• Right to restrict processing: You may request that processing of your data be restricted in certain circumstances, such as while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or contractual necessity, you may request a structured, commonly used, machine-readable copy of your personal data.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

The 7g77 platform primarily serves players in Bangladesh. Some of our third-party service providers — including game studios, cloud infrastructure providers, and identity verification services — may be located outside Bangladesh. Where personal data is transferred to a country that does not provide an equivalent level of data protection, 7g77 takes steps to ensure that appropriate safeguards are in place, such as contractual clauses that require the recipient to apply data protection standards consistent with this Policy.

By using the 7g77 platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh, subject to the safeguards described above.

The 7g77 platform is strictly for adults aged twenty-one (21) years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal data to 7g77, please contact us immediately at [email protected]. We will investigate and respond within two (2) business days.

7g77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform services. When material changes are made, the updated Policy will be published on this page with a revised effective date. For significant changes affecting your rights, we will also send a notification to the email address or mobile number registered on your account.

We encourage you to review this Policy periodically. Continued use of the 7g77 platform after publication of an updated Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting [email protected].

The current version of this Policy is effective as of 1 January 2026 and supersedes all previously published versions.